Privacy Policy

We collect information you provide directly to us, information we gather automatically when you use our services, and information we receive from third parties.

Information you provide directly may include:

• Identifiers — such as your name, username and password, phone number, and email and postal address.
• Financial details — payment information, income, and, when you apply for financing, a government identification number such as a Social Security number.
• Transaction & vehicle interest — cars you view, save, compare, or request; purchases, appraisals, and service history.
• Communications — messages, chat and call records, and survey responses.
• Preferences — your preferred store and how you like to be contacted.

We also collect certain information automatically, including your device and browser data (IP address, device identifiers, operating system), usage data (pages viewed, search terms, clicks, and timestamps), approximate location derived from your IP address (and precise location only with your consent), and data gathered through cookies and similar technologies.

From time to time we may receive information from third parties such as credit bureaus, identity- and vehicle-history services, marketing partners, and social media platforms.

We use the information we collect to:

• Operate, maintain, and improve our website and services.
• Process and finalize your requests, purchases, appraisals, financing, and service.
• Create, manage, and secure your MogCar account.
• Provide customer and technical support.
• Personalize your experience and recommend relevant vehicles.
• Send you marketing, offers, and updates where permitted by law.
• Perform analytics and research to understand and enhance our services.
• Detect, prevent, and respond to fraud and other unlawful activity.
• Comply with our legal obligations and enforce our agreements.

We do not sell your personal information for money. We may share it in the following ways:

• Service providers who perform work on our behalf, such as payment processing, vehicle delivery, hosting, and analytics.
• Financing and insurance partners, to process and service the applications you request.
• Business partners, where you have given your consent.
• Authorities or others when required by law, or to protect the rights, property, and safety of MogCar, our customers, and the public.
• Parties to a business transaction, such as a merger, acquisition, or sale of assets.

You control how you hear from us and how your information is collected:

• Marketing — opt out of promotional emails or texts at any time using the unsubscribe link or by contacting us.
• Cookies — manage or disable cookies through your browser settings.
• Location — control precise location sharing in your device settings.
• Account information — review and update your details in your MogCar profile.

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and how we use it.
• Access or receive a copy of your personal information.
• Correct inaccurate personal information.
• Delete your personal information.
• Opt out of targeted advertising or the “sale” or “sharing” of your personal information.
• Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, email us at [email protected]. We will take reasonable steps to verify your identity before responding.

We use cookies, pixels, and similar technologies to remember your preferences, understand how our services are used, measure the effectiveness of our communications, and support advertising. You can control cookies through your browser, though some features of our site may not work properly without them.

We maintain administrative, technical, and physical safeguards designed to protect your personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

When you apply for financing, we handle your financial information in accordance with applicable financial-privacy laws. We share this information only as needed to process, underwrite, and service your application.

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date above and, where appropriate, provide additional notice.

If you have questions about this Privacy Policy or how we handle your personal information, email us at [email protected] or write to MogCar, Vancouver, WA.